Get in Touch

Have questions about runQC? We're here to help. Reach out to our team for sales inquiries, technical support, or partnerships.

Email Support

Get help with technical questions, account issues, and general inquiries.


[email protected] Response within 24 hours

Sales Inquiries

Questions about runQC plans, partnerships, or custom solutions.

[email protected] Response within 2 hours

Partnerships

Interested in partnering with us? Let's discuss integration and collaboration opportunities.

[email protected] Response within 3 business days

Send us a Message

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Office Hours

  • Monday - Friday: 9:00 AM - 6:00 PM PST
  • Saturday: 10:00 AM - 2:00 PM PST
  • Sunday: Closed

Response Times

  • Sales Inquiries: Within 2 hours
  • Technical Support: Within 24 hours
  • General Questions: Within 48 hours

Frequently Asked Questions

Quick answers to common questions. Can't find what you're looking for? Contact us directly.

How quickly can I get started with runQC?

You can start testing your AI agent immediately during our free beta. Simply sign up, connect your agent via API, and run your first tests within minutes. Our quick start guide walks you through the entire process.

Do you offer enterprise support?

During beta, we offer direct email support. Reach out to us at [email protected] and we'll help you get set up.

Can you test agents that aren't publicly accessible?

Absolutely. Our Enterprise VPN integration allows us to test agents within private networks, on-premises systems, and behind firewalls. We maintain the highest security standards for all testing scenarios.

What types of AI agents can you test?

We can test any AI agent accessible via API or web interface, including chatbots, virtual assistants, customer service agents, specialized domain agents, and multi-modal AI systems. If it can communicate, we can test it.

How do you ensure the security of our data?

We use encryption in transit (TLS 1.3) and at rest (AES-256), isolated testing environments, and role-based access controls. API keys are encrypted and never logged. See our Security page for full details.

Can I customize the testing criteria?

Yes! You can create custom test templates, define your own scoring rubrics, set specific evaluation criteria, and build domain-specific test scenarios. Our platform is designed to adapt to your unique requirements.

Support Resources

Find answers, documentation, and community support

Documentation

Comprehensive guides, API reference, and integration tutorials.

Browse Docs

Community Forum

Connect with other users, share experiences, and get community support.

Coming Soon

Status Page

Real-time system status, uptime monitoring, and incident reports.

Coming Soon

Video Tutorials

Step-by-step video guides for getting started and advanced features.

Coming Soon