Get in Touch

Have questions about runQC? We're here to help. Reach out to our team for sales inquiries, technical support, or partnerships.

Email Support

Get help with technical questions, account issues, and general inquiries.


[email protected]

Sales Inquiries

Questions about runQC plans, partnerships, or custom solutions.

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Partnerships

Interested in partnering with us? Let's discuss integration and collaboration opportunities.

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Frequently Asked Questions

Quick answers to common questions. Can't find what you're looking for? Contact us directly.

How do I get access to runQC?

runQC is in closed beta and access is by invitation. Use the form on this page to tell us what you're building and to ask for access.

Do you offer enterprise support?

During beta, we offer direct email support. Reach out to us at [email protected] and we'll help you get set up.

Can you test agents that aren't publicly accessible?

Not yet. Testing agents within private networks, on-premises systems, and behind firewalls requires our Enterprise VPN integration, which is Coming Soon and not yet available.

What types of AI agents can you test?

Any AI agent accessible via a REST API endpoint. This includes chatbots, virtual assistants, customer service agents, specialized domain agents, and any LLM-powered system that accepts text input and returns text output.

How do you ensure the security of our data?

We use encryption in transit (TLS 1.2+), tenant-scoped testing environments, and role-based access controls. API keys are hashed (SHA-256) and never logged. See Section 5 of our Privacy Policy for full details.

Can I customize the testing criteria?

Yes! You can create custom test templates, define your own scoring rubrics, set specific evaluation criteria, and build domain-specific test scenarios. Our platform is designed to adapt to your unique requirements.

Support Resources

Find answers, documentation, and community support

Documentation

A GitHub integration guide, with more documentation in progress.

Browse Docs

Community Forum

Connect with other users, share experiences, and get community support.

Coming Soon

Status Page

Real-time system status, uptime monitoring, and incident reports.

Coming Soon

Video Tutorials

Step-by-step video guides for getting started and advanced features.

Coming Soon