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Frequently Asked Questions
Quick answers to common questions. Can't find what you're looking for? Contact us directly.
runQC is in beta, and anyone can sign up free. Teams that want more can request the beta program by choosing "Beta program access" as the subject on this form.
During beta, we offer direct email support. Reach out to us at [email protected] and we'll help you get set up.
Not yet. Testing agents within private networks, on-premises systems, and behind firewalls requires our Enterprise VPN integration, which is Coming Soon and not yet available.
Any AI agent accessible via a REST API endpoint. This includes chatbots, virtual assistants, customer service agents, specialized domain agents, and any LLM-powered system that accepts text input and returns text output.
We use encryption in transit (TLS 1.2+), tenant-scoped testing environments, and role-based access controls. API keys are hashed (SHA-256) and never logged. See Section 5 of our Privacy Policy for full details.
Yes! You can create custom test templates, define your own scoring rubrics, set specific evaluation criteria, and build domain-specific test scenarios. Our platform is designed to adapt to your unique requirements.
Support Resources
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