Introduction
At runQC, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI agent testing platform.
Information We Collect
Personal Information
- Name, email address, and contact information
- Company information
- Payment and billing information
- Account credentials and preferences
Usage Information
- Test configurations and results
- Platform usage analytics
- Performance metrics and logs
- Communication records
How We Use Your Information
- Provide and maintain our testing services
- Process payments and send billing information
- Communicate with you about your account
- Improve our platform and develop new features
- Ensure security and prevent fraud
- Comply with legal obligations
Data Security
We implement enterprise-grade security measures including:
- Encryption in transit and at rest
- Industry-standard security practices
- Regular security audits and penetration testing
- Isolated testing environments
- Access controls and monitoring
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information only in these circumstances:
- With your explicit consent
- To comply with legal requirements
- To protect our rights and safety
- With trusted service providers under strict confidentiality agreements
Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations. Test data is typically retained for 90 days unless otherwise specified.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Delete your account and data
- Export your data
- Opt out of non-essential communications
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at: